Myntra.com — highlander product refund on hold

Address:	Myntra Designs Private Ltd., AKR Tech Park, B Block, Krishna Reddy Industrial Area, 7th Mile, Kudlu Gate, Bengaluru 560068, Karnataka, India, Bangalore, Karnataka
Website:	Mantra.com

Hlo sir,
Why my mantra order has been put on hold, and fails quality check.. I received a wrong size chinos highlander of 32 on 12th of january and i made a return request on the same day without use of it, but after pickup a, message came to me that the product is on hold and fails in quality checkup. So how can i use the product on the very same day... I am very very disappointed with mantra 2nd time... Please look after this matter and solve it as soon as possible.