Myntra.com — hrx joggers refund not yet received after 10 days

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1ST FLOOR FLAT-B 2 BIJALI DHUPLAL MISTRY ROAD TITAGARH KOLKATA, 700119

I refunded my hrx joggers.. But i was not refunded the amount in my bank.. When ever i called customer care they said wait for 1-3 days.. But the problem was not solved.. After 10 days also.. So i request you to look into the matter. I called them today again they said you will get acknowledgement mail and then you after 1-3 days you will get the money.. But this is not the way they refund.. It already took so many days.