Myntra.com — huge delay in delivery

Website:

Myntra.com

I had placed an order
(Order no:[protected]-3107303) almost 15 days back. The expected delivery date was supposed to be 4th january. Everyday, from the 28th of december i see the same status 'shipped to delivery center'. I raised a complaint on the 3rd of january stating the same and i was assured by the 'champion' that my order would be reaching me within 5 days. Today's the fifth day now and i still see the same status. I tried to find a way to cancel the order these guys don't allow cancellations after the package is shipped. I will be traveling out of the city in a few days and now i'm sitting with my money held up and an order i think will never be reaching me.
The best thing about all this is that this was my first order from myntra and i happened to get the worst experience i could ever ask for.
I will never repeat this mistake again. I'd rather pay more for a better shopping experience elsewhere.
I need a quick resolution to this problem. Either cancel and refund my money or speed things up and deliver my order as soon as possible.