Myntra.com — I did not received refund

I have orderd some product from myntra worth 9098 on 21/12/19 some reason i returned 1 product but quantity 2 worth 949/949 on 31/12/19 and respecectfully i recived one refund worth 949 on 05/01/20 but second refund i did not recived yet. They gave me ref no.[protected] and said contact to bank sapport team. I contack bank they said that ref no not show any pending amount and again contact myntra castomer then agin i contact myntra castomer they said sent your bank statment. Then i sent last 2month and contact again myntra castomer and then they said again sent bank statment from 20/12/19 to 20/1/20 and then i sent last 3months. And they infrom me within 24 to 48 hours but now 3days gone i did not recived any information from myntra..