[Resolved]  Myntra.com — I didnt get my refund by mistake they put my refund on hold (Anouk Women Green & Mustard Ethnic Motifs Printed A-Line Kurta )

Address:

Myntra

I didnt get my refund by mistake they put my refund on hold, Hi Sir/Madam, I purchased a product for Rs. 839 from Myntra on January 9th, 2023. Due to some issues, I returned the product on January 17th, 2023, but I have not received the refund for the product yet. I raised a query with Myntra, but they said that they had processed my refund, and I should contact my bank. However, when I went to my home branch bank, SBI, they said that Myntra had not initiated my refund, thats why it is not showing up in my bank account. I have been struggling between Myntra and the bank ever since. I have tried everything I can, but there has been no resolution to my problem. I even checked my bank statement, but it still does not show my refund amount. Please tell Myntra to provide my refund with a compensation of one month. It has been a month since I returned the product, and I still have not received my refund. I asked Myntra to share the transaction ID or statement, but they have not shared it with me yet. I have proper proof of my bank statement that shows I have not received my refund. I am attaching relevant files to this, such as the purchase and payment files. Please look into this serious problem and provide me with my refund as soon as possible. Thank you.