| Address: | Aurangabad, Maharashtra |
I don't want to do any purchase from myntra its just i have to check the transaction details so only for that i want to have the access of my account. But they can't even do that... The representative transferred my call to the supervisor after a long hold... And then the supervision also put my call on hold to check whether he can do something abut my query... But again after a long hold my query is unresolved as he informed me that he can tell me the details over the call but can't reactivate the account.
I understand that its a procedure but there is always a way to reactivate the account... And my query is simple... I have wasted a lot of money on myntra... But it's my right to check the transaction of my money... No one can stop me for that. As on last month myntra has already pressurised me to buy a shoe of 2300 rs/- against my wish... Truely unfair... And now i can't see the details of the refund applied on my account.
I accept that it was my query to deactivate the account but i forgot to check the refund transactions... As i was so frustrated with the customer services at your end. But now when i am checking my bank accounts i don't have any idea about the refund status so for that i want to have the access of my myntra account.
I am not sure whether anyone can resolve my query or not but seriously its my right to check the money transaction as its my hard earned money... So please without wasting my time reactivate the account again... Once i will check the details you can again deactivate it... As i don't want to be a myntra customer anymore... I have no money to waste on your company... Would prefer a brand which is loyal towards their customer.
Thanks and regards,
Sangeeta kirar
Complaint status
[oct 29, 2016]
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 1 comment updated: jan 17, 2019
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Comments
Rayansh r
Jan 17, 2019
My myntra account has been locked without notice me. When i contact customer care he told they unable to reactivate account. But i want to know why my account suspend and what about my cashback in this account?
I request to myntra be loyal and give reason.
Thank
Sk zoheb
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