Myntra.com — Issue in returning a product as the return request is on hold

Website:

Myntra

I have ordered a top and saree from Myntra.there was no tag for saree and I told the same to delivery agent...he misunderstood that and put the return on hold for top instead of saree...I have been sending images of the top which show all the price tags intact...the customer care people are not at all responding since 2 weeks...I need to return the product now...but the return request is on hold...I have mailed the support teams with the necessary images also but no one is responding promptly..
Please revoke the return on hold request and change it so that I can return the product