| Address: | Kolkata, West Bengal | | Website: | www.myntra.com |
Dear Myntra Team,
I had purchase a product bearing id number[protected]-0892201. However, the product has a hole in it. However, the concerned denying to accept it and saying that the product has undergone proper quality check.
See the reply of company to the customer (We had re-escalated this issue to the concerned team. however, I regret to inform you that your return request has been declined as the product was shipped from our end post proper quality check). Soon after receiving the item I had requested you to return it, since it is a defective one. But, after calling 5 to 6 times to your customer care, I received the mail that Myntra can not accept the return request, since the product was dispatched after proper quality check. If this is true, I am sure the team is not doing its work sincerely and also not thinking to retain customer. Do the company think I have made the hole in the item? How the company dare to claim that it was properly checked for quality. Share me the CCTV footage where the product was checked for quality. Let me see what type of checking your team is doing. Giving all this hassle to a customer only earn bad reputation to your brand. I am a regular customer of Amazon, Flipkart, Snapdeal, FabIndia, Ajio. But I never faced so much trouble for returning a defective item
So, please do the needful Was this information helpful? | 
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