Myntra.com — item missing and myntra denied to accept it

Address:

Near Bright Minds School, Manas Nagar, Makronia, Sagar, Madhya Pradesh, 470002

So i placed the order for 2 watches and when i received the 2 different packages i found that the sonata blue watch is missing from the box and thus straight away within 15min of receiving the package i called myntra and informed everything and they asked me to wait till 29th nov so they can check on the issue and on 29th i got the mail saying you’re calm for missing item is been declined.. Now called them again and they said they can’t do anything about it.. It’s just declined. They say they check whole procedure of packing and everything then how come i received different jacket then i ordered? That's whole idea of doing investigation and stuff is stupid myntra is simply scamming people..
I will take some serious action this time
Myntra.com took my 999/- and gave me empty tin of the watch and said sorry the inconvenience that you had.
This is not a joke i won't tolerate this being tax payer and respectfull citizen of this country it is my duty to report these people.

Myntra order id :[protected]-2389201