Myntra.com — items not delivered/ order id[protected]-7821203

Order id:[protected]-7821203

I placed an order with myntra on their app for 11 items on 20th dec'19, which included, a watch, a scrub, 3 shorts, a women's jeans and sweater and 3 briefs, mostly all needed for a trip to goa, i was to leave on 24th december afternoon. Partial order came to the nearest delivery hub on 23rd december, so i decided to give them a chance to get delivered in time but they did not get delivered before i left, so later on, i cancelled the order partially and decided to not take the 3 shorts and one brief before they got delivered (Were in a separate parcel), however, i decided to keep the rest of the order. When i came back on 2nd jan, i found out that both the remaining briefs were not delivered along with the rest of the items and when i reached out to myntra to correct this, they denied to help me in any way. Please provide support in this.

This is for the items:

1. Jack & jones: men grey & orange printed basic brief
2. Jack & jones: men multicolor motley aop printed basic brief