[Resolved] Myntra.com — It's been 20 days and I'm still waiting for my refund from Myntra. | |
Ordered a Fila Shoe on 12th of January and cancelled the order within a few mins of making that order and the amount ₹1241 was debited from my Bank account and it's been 20 days since i'm waiting for my refund and whenever i call myntra team for help they just ask me to wait for the call back of their supervisor and the next day i end up waiting for their call but i don't get any calls from them. I'm so sick of their customer support, i even went to my bank and checked with them if the issues is from their end but they told me to contact myntra. I feel like a puppet here running to the bank and then myntra just to get my own money back.
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Feb 5, 2021 Complaint marked as Resolved Finally received the refund today after almost 22-23 days. Thank You. Myntra.com customer support has been notified about the posted complaint. | |
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Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
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As soon as I opened it, I got to know that the chain of product was not working. So I made a return request of it. Since the product worth was Rs.1997, I thought not to accept a flawed item.
The courier boy came and checked the product and took it with him. Few hours later i received a message stating that my product has failed in quality check and is stained is dirty and thereby was put on hold.
Now my question is that that the courier boy should have made me remember that the product have stains
After that I filed a complaint in Myntra for the issue
The product was reshipped to me in same condition in which I send it with no stains at all.
A second time return was filed and then again i showed my product to the courier boy and it was completely fine
And then again the same story happened that it failed in quality checks
Now my damn question is if you say that my product was stained then give me the damn proof where the hell is it stained!!!
Just stop claiming low quality products to your customers.
This is the most horrific experience i had ever in e-commerce sited
The site Myntra is completely rubbish and fake
I need my refund fast
If the product is stained then give me the damn proof as I also have the picture of that jacket when i returned it