Myntra.com — lost item of puma shoes

Website:Myntra

Packet no-[protected]. Delivery service provider-myntra logistics. Order number[protected]-6753701., puma men jago nu whitenrunning shoes, ordered online in june 2018.
Money paid by credit card visa no.[protected].82 inr.
The product was lost in transit.
No refund has been done till now. I placed the order, recieved confirmation and information of shipping, subsequently i was notified that the item has been lost in transit and a refund will be initiated. I am still waiting for the return after 2 months whereas myntra promises refund within 2 weeks.
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Myntra.com customer support has been notified about the posted complaint.
Aug 09, 2018
Updated by Vakul Aren
No refund sent of the money to the tune of Rs. 2830.82P, for the item lost by myntra in transit.
Complaint comments 

Comments

PFREF:-

Thank you for using State Bank Internet Banking. Reference No. for Myntra Designs Pvt Ltd transaction of Rs. 2600.85 from A/c ending 5511 on 04-Aug-18 at 19:40 is IGAECGDXO3.
Sda rizwan khan is very rude behaviour.
I m saying give to me tommorrow.
He says to me product is resfused
Or collect in office

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