Myntra.com — mast & harbour

Firstly i ordered two products at the same time to the same location. One of the product got delivered correctly but the problem is with 2nd product. I was supposed to recieve my product on 2nd jan by ordering it on 25th december.
But it is in shipped state since 26th december till date. I called help centre to register complaint twice and they told that they have registered it but i haven’t even got a email confirmation regarding this complaint. Pathetic service 👎🏻