Myntra.com — Mischievous handling and malpractice of product issues

Myntra.com — Mischievous handling and malpractice of product issues

B Bling Bling from Gurgaon, Haryana

The myntra firm is not accessible for its customers to handle the issues and complaints. They have shut down the email for written complaints and the wrong issue handlings can’t be reported or resolved. If i call the toll free no they insist on sending an email by some recorded voice. When i reach the email they reply with automated message that email not functional please contact us. On contacting the helpline numbers my numbers is shut down to approach or report any wrong, mischievous issue handling. I have not yet started with the series of issues faced with this firm yet. Now with the issue.. I i had two returns of myntra out of which the delivery boy picked the wrong return and i was refunded for the wrong item, which i did not even return! I had filed the issue with myntra and they are making series of neglect and practicing wrong work ethics by stating the issue is resolved when the issue is not resolved! And wrong status for products is even flashed. I cannot reach the customer care team to resolve the matter as they have done unreachable settings to reach them. It’s very harassing to have ordered from myntra and being subjected to such malpractice by them. Kindly take a strict not and intimate and help me resolve the matter. Thanks Pooja Mob # [protected] Was this information helpful? No (0) Yes (0)
Myntra.com customer support has been notified about the posted complaint. Sep 13, 2020 Updated by Bling Bling The issue pending is not yet resolved by Myntra . Their team is continuously misleading and not resolving the issue since so long and doing wrong consumer practices . They have shut down their email id for taking complaints and wrongly marking the issues resolved . Also after repeated requests for a simple issue to the helpline numbers the customer care people are taking too long to understand or either disconnect the call in the midway and again I am left hanging since a long time . Extremely unprofessional services and stubborn attitude to resolve the issue and misleading services .In calling many times the team assures me after calling at the help desk which they had shut down earlier ( help Desk ) that the issue will be resolved and after the due date of the time given it’s still pending, they are practising wrong customer handling and harassment of customers . Kindly take a strict note of this and help me resolve the simple issue .
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