Myntra.com — Missing item in my order

I had ordered Mamaearth detan tan combo from myntra which consisted o[censored]btan face mask, face scrub and face wash. And I only received face wash and face scrub I did not receive my face mask so I did get customer support they approved for refund but I wanted my missing item to be delivered so I denied it as it will take alot of time at that time I was very dissapointed . So I want my missing item to be delivered to me.