Myntra.com — money deducted product not delivered

I placed order with myntra on 04jul' and paid amount in advance. My order no.[protected]-3806901 on 11 Jul i recieved sms stating product is delivered however i recieved one out of two products immediately I called customer care and updated them I recieved a msg but not the product they confirmed me even they have not received any proof of delivery so not to worry n asked to wait for 24hrs nxt day i called for status again i was told for 24hrs I called after a day i was told I will get a email for status and in the evening of 13 july i got a email to wait for 48hrs in between one courier boy came without parcel and telling he had this product on 11th Jul when he delivered my one product n he also recognised there was some leakage from the package (missing product) and he delivered tht one at 5pm in the evening however he visited to my place at 7 (to deliver first product). Further today I.e 15 Jul I called again for my complaint to my surprise customer care executive updated me case is closed.
And I'm still waiting fr my product.