Myntra.com — money got deducted from account but order does not get placed

Address:

1503 B-1 SHREE KRUPA HOUSING SOCIETY, GAVANIPADA NAHUR ROAD, MULUND WEST, Mumbai City, Maharashtra, 400080

On 25 dec 2019 i placed order for two products on myntra, myntra then redirected me to bank site were in i enter the OTP and it got verified and money got didected from my account but later the two products were still showing as yet to be ordered. The order didnt got place and also my money got didected, furthure i contact myntra customer care in return i got answer as within 48 hour the order will be placed automatically, even after 48 hours still the order is not placed. Now myntra cc is suggesting me to place another order. I am requesting myntra to refund me the money.