Myntra.com — my paid order is undelivered yet myntra is showing order as delivered

Address:

Tavisca solutions Pvt ltd, Weikfield IT park, Block B, Opposite to Hyatt HotelVimananagar, Pune, Pune, Maharashtra, 411014

Order no:[protected]-9927503
I have paid for the order and on 9th/oct/2019 i received a message that my order is out for delivery and in evening i received a message that order is delivered.
The order is showing as delivered and i did not received nor i received the call from delivery executive. I scheduled a call with myntra and they did not call me back. This is unacceptable. Please revert back asap