Myntra.com — Myntra Credit and account suspension

Terrible experience recently. I first put in a request to delete my account, and didn't hear back from them for a while. Then I went ahead and placed an order during EOR sale, using a gift card and myntra credit. Because I assumed nothing will happen since I hadn't heard back from them. I then log in and it says my account has been suspended! I have money left in the wallet/myntra credit. I got no update email from them, nothing. Rs. 1262 is now lost, and the company is profiting from it. Their constumer service is absolutely useless.