Myntra.com — Myntra delivered Wrong product delivered

This is the second time that I'm facing a very uncomfortable experience with Myntra. The product ordered and the product delivered is completely different. The previous product was also not accepted and no refund was initiated too. Which is completely UNACCEPETED AND INTOLERABLE.

This is a very suspicious behavior, as the wrong product which was delivered had MAGNETIC TAGS still present for the products while it had the CORRECT invoice . Please see that I get my refund ASAP.

Oder details:
Date of order: 14th DEC 2021
ORDER ID:[protected]-4571403
ITEM NAME: IMARA Women Black & Beige Printed Straight Kurta, Size L

Attaching ordered Product with label and the product which was received.

Please address this asap. This highly keeps the customers unhappy and severely tarnishes the reputation of the company.

Regards,
Gayathri
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Myntra.com customer support has been notified about the posted complaint.
Dec 20, 2021
Updated by Lakshmi Gayathri
The return agent has arrived and marked it with STATUS ON HOLD, inspite of clearly explaining the problem to them, I donot understand why it is so difficult for Myntra to solve the simplest concerns.
VERY DISSAPOINTING.

Dec 21, 2021
Updated by Lakshmi Gayathri
The refund is successfully Done. Thanks myntra.
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