Myntra.com — Myntra fraudulent return policy

Address:	Bangalore, Karnataka, 560078
Website:	www.myntra.com

Dear Sir,

I Bidyut Lata Mahapatra had made an Online Purchase with the following Details

Order No.:[protected]
Order Placed: Sunday, July 03, 2016
Price : Rs. 759

I received the Order on 11th July, 2016. On receiving the order I found mismatch with the received item and the Item which was advertised on their Website and I initiated an return order immediately i.e. on 11th July itself

The return order was accepted by the website and the item was Picked up on 13th July.

Till today i.e. 25th July, I have not got any refund. Plus the item is with Myntra supply chain. I have tried to reach Myntra through various channels (Mail/CustomerCare/Twitter Support center) and either I don't get any response or they say the Return order is rejected and then they dont take any action when the refund should ideally be initiated within 7-10 days as mentioned in the portal.( I have attached the order details for your reference)

Its a time consuming experience dealing with Myntra Support and it has caused Mental Agony as well. I would seek your support to resolve this issue as early as possible.

Also let me know if you need any other details.

Thanks,
Bidyut