Myntra.com — Myntra is denying refund

Address:

Blueridge pune Hinjewadi pin-411027

On 31st of March, 2023 I placed an order for blue soch kurta and made the payment through UPI, gpay. Screenshots are attached but Myntra app showed payment failure and it was directed to COD. I called up customer care and they said refund will be initiated within 24hrs. I did receive any refund not an update. I called up the bank and they gave me confirmation on mail that Myntra has received the amount. Screenshot attached. Amount has been credited to Myntra and they are denying the receipt and are not acknowledging the payment. Please provide some solution to this as soon as possible.