Myntra.com — Myntra is not letting me return my product.

Myntra.com — Myntra is not letting me return my product.

R Rohit0901 Feb 28, 2022 Mar 1, 2022 This thread was updated on Mar 1, 2022

I placed an order of Tommy Hilfiger Olive Green Scanton Fit Chinos, but I didn't like the colour of the product that's why I wanted to return it, but I don't know why my return was put on hold saying that the product is wrong by the pickup boy, then I even shared image of the product to Myntra for approval as the product was not different it was the same that was ordered but as I didn't like it I was returning but my request was declined. Now I want to cancel my return request inorder to place a new one, I am unable to do that. The product had a 30 day return policy which is till 24th of March, 2022. So I must get return option till the promised date. +2 photos Was this information helpful? No (0) Yes (0)
Myntra.com customer support has been notified about the posted complaint. Mar 01, 2022 Updated by Rohit0901 Today in the morning I got a call from Myntra Escalation Desk and I was said my return request will be cancelled and I will be able to place a fresh return request and I was promised i will get my refund. Accordingly I raised a return again today in the afternoon. But when no one came for the pickup i called Myntra and I came to know my return request has been again put on hold as earlier it was declined. If it's the case then how come my return window got open and I was able to place a new request today itself. Myntra is totally frauding people. Also the call recording of the conversation is there with me
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