Myntra.com — Myntra marked our order delivered but not actually delivered the product

Address:

Indore

We ordered one kurta from Myntra and they marked it as delivered on 10th Oct but it was never received by us.

The delivery attempt was made but we could not pick up the call. No conversation happened between the Myntra delivery executive and us about that product. That doesn't mean that it was delivered. Myntra does not have any proof of delivery. We also have CCTV footage that was not delivered when Myntra was mentioned.

When we raised the complaint they refused to investigate and provide any resolution.

Order no:[protected]-1888203