Myntra.com — Myntra not refunding my walet amount stating its expired.

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Myntra.com customer care have deducted my walet amount of rs 1195 on 12th march which was there from past 1 yr stating that, amount has been expired. This has been done without prior notice or intimation to me from myntra.com side. Customer care is stating that they can not do anything from their side and money can not be refunded.