Myntra.com — Myntra not taking product return

I had ordered 3 track pants, 2 by adidas (around Rs.5k each) and 1 by nike (almost Rs.3k). The pick up agent accepted the products (proof that they were in good condition) however I later got a notification saying that the quality check has failed. The Nike tracks have come back to me and I called the customer service and even spoke to the supervisor for more than an hour but they are saying that nothing can be done now as return has been declined due to product being used. However I returned the product as is with all tags attached. Spent more than 3 hours on its customer care but every time they keep repeating that the claim has been declined. Please help me I’m helpless at the moment.
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9799
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information