Myntra.com — myntra poor service

chinmaya bag

from Burla, Odisha

Address:

Khordha, Odisha, 751015

Order no[protected]-3912701
I placed on 20 jan 2019. It had to reached 23rd jan. But some reason... I couldn't receive my parcel... But next day.. When i called... Delivery boy.. He told that... He can't provide my parcel.. Pls contact. Customer care. When i contact customer care he told that..in 72 hours u will receive ur parcel. But when saw my order details... It shows that. "return to origin".
Hello.. Sir i m not ur 1st time customer. Every time i purchased from ur site... This type of problem not happened.
Can u tell me now.. What should i do

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Comments

Nithya Loganathan

Stupid customer care service i would tell.
I ordered 2 products, In that one product was a wrong product and one product i did not receive at all.
For the order which i did not received myntra status shows as 'delivered'.
I am continuously following up from a month, Customer care people fail to resolve thing apart from so many follow ups. They are not really sure how to raise a request for this concern.
Few raised a request for missing product, But no resolution yet for that.
I was told supervisor will call to resolve the issue. But no call from bloody supervisor also.
I have to receive 1000 rupees refund for the item i didn't receive.