| Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 |
This complaint is against mantra for their bad services and fake promises given to me.
1. The delivery agent refused to come to the mentioned address and misbehaved with me using the words like "jo ukhandna hai ukhad lo"
2. I called myntra as the delivery agent was around my address but didn't agree to come to the address mentioned hence i requested them to help but the agent anil kept me on hold for 30 mins and asked for 72 hours and also didn't transfer the call to the senior instead he promised that i will receive the call in hour. I waited for 24 hours but didn't receive any call from myntra.
3. The agent sonia answered the call and refused to tell her full name. She was very rude and didn't support at all. Only after the request she transferred the call to her senior. During the whole process i was kept on hold for 40 mins again without any proper resolution.
This is not the kind of customer service the customers expect from myntra.
The jacket was a gift for my sister which was supposed to be delivered on 31st but has already been delayed by 5 days due to their negligence.
I have been calling the customer service again and again for the same thing but no help has been provided by the myntra customer support. Was this information helpful? | 
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