Myntra.com — Myntra refused to accept the invoice.Money deducted but order not placed

Website:

Myntra .Com

On 19 Dec, 21 l had placed an order of rs 2717 from Myntra through Mobikwik, money deducted but order not placed.l made a complaint against my order on the same day at Myntra and even l had shared an invoice with them but today (18 Jan, 21) they said that matter resolved with out providing any solution.They even not replied my email and did not consider the invoice .They even gave me rs 50 cashback on the same day for the order that I placed.Please do to the needful and solve my problem as soon as possible.