Myntra.com — myntra return policy

From,
Name: vatsal thakker
Registered email id: [protected]@gmail.com
Mobile number: i will provide on request basis.

Subject: product return grievance

Hello,

I am writing with respect to the issue that i am facing with the myntra and not able to get satisfied customer experience though i have purchased goods worth near to 35, ooo rs. I am enclosing details of the entire products of chhabra 555 brand that i have purchased and wanted to return the products but i am not able to return the same after having a discussion with customer support executive as well as with customer support senior executive as well.
https://bit.ly/2MlClrL
https://bit.ly/2U5bxhZ
https://bit.ly/2sI7H2t
https://bit.ly/2MmH1xw
https://bit.ly/2FNHIP7
https://bit.ly/2MotDZI
https://bit.ly/2RZCiH3
https://bit.ly/2MmH1xw
When i first learned of this problem, i contacted customer care at myntra and was told that nothing could be done about my problem. I believe that this response is unfair because already i was told about the product return policy. I would like a written statement explaining your company's position and what you will do about my complaint.

As i request you to do the needful, at last, i don’t have any option other than i need to forward my experience to all my friends, colleague and family members. As i have a good number of followers on all my social media accounts so other people cannot be the victim of the same.
But still, i believe in myntra customer service as i am regular and frequently had bought items on myntra. When i asked customer care about recording i didn’t get any answer so when customer abuses myntra had the policy to record the call but when a customer has a grievance is there no recording policy???

I strongly advise to resolve my issue as soon as possible otherwise i need to viral the customer unsatisfaction service that is being offered by myntra also please find an attached recordings that i had while resolving my dispute.
I look forward to hearing from you as soon as possible to resolve this problem. If i do not hear from you within 3 days i will file complaints with the appropriate consumer agencies and consider my legal alternatives. I am enclosing copies of my few recordings. I may be contacted at the email id.
I have cross verified with myntra customer care before ordering a single product on call. During the call, myntra’s customer representative said that you can return any product within 30 days. So i asked again like i can return any product within 30 days and he said yes, you can return any product within 30 days. So i have ordered so many products. While i was trying to return all chhabra 555 products, myntra denied to take return as return policy of these products are only for two days. This is pathetic service of myntra and chhabra 555 brand. So i was requesting to myntra to listen my recording but they are denied to listen any recording. Even i have given surety like if i am going to wrong after listening the recording then i will give myntra to another 35, 000 rs.. But still they are not responding. I would suggest to don’t buy online any products of chhabra 555 form anywhere as product doesn’t looks physically.

You can listen recordings from below mentioned link:
https://drive.google.com/open?id=1CHQMBc_25LkWlp7rZpuVBvVgjwUiD-cA

Please let me know if you need any further information.

Thanks & regards,
Vatsal thakker