Myntra.com — myntra sent product without a price tag and refuses for a return

Myntra sent a product without a price tag. The product clearly has the brand label removed (Check the attached pics). When i raised for a return, myntra customer care gets back to me saying that their investigation says that the product was delivered from the warehouse with complete tags. Why on earth would someone ship a product without a brand label (Supposed to be on the collar) if all the quality checks have been in place?