Myntra.com — no order placed but money is deducted

I order for 2708rs from myntra and then my amount from hdfc bank got debited but my order is not processed. now i called them and they are saying no transaction is made yet, they did not received any amount. i have the msg which HDFC bank send me of deduction with me, they transfer 2708 to them. Time is also mentioned, I didn't expect this kind of thing from myntra. This made a very bad experience for me for shopping from myntra.