| Address: | Myntra | | Website: | Myntra |
Sir / ma'am,
I ordered two shoes
1. Red tape with price of 2069 ₹
2. Allen cooper with price of 1648 ₹
Total amount of 3717 ₹ was deducted on 29 th of june
with Order ID # 1208370 [protected] but red tape shoe was returned due to size issue and I have already returned the product and I have recieved the message regarding the refund on 5 th july but till now as of late the amount has not been transferred back to my account and when I checked it again in myntra it displayed refund credited on 15 th july but the amount has not been credited and I have already raised an issue regarding that matter with issue No
IN[protected] and they gave a specific date that it will be resolved within the given time period but its all in vain. After all the complaints were made the customer service operators finally gave me a message that the amount has been transacted on 31st July and I recieved the message that it has been resolved but till now the amount has not been credited back to my account. The customer service provider gave me Bank reference number 6592154212536725706127 and so I went to the bank to check it but the bank manager told me since its not been credited to them its not possible to transact the amount. Its been many weeks now and soon going to be a month long, I have contacted the myntra customer services but its all in vain
Never have I ever been treated by Myntra like this.
Now I am beginning to think Myntra has lost its customer grievance support.
Customer support was good in myntra but now what is happening to them, it looks like myntra is stealing money from online customers.
Please help me with the issue and kindly resolve it .
Thank you
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