[Resolved] Myntra.com — No Refund received -IN[protected]

[Resolved] Myntra.com — No Refund received -IN[protected] - Myntra Case Number

M Ms Mahua Ghosh Jul 9, 2023 Jul 10, 2023 This thread was updated on Jul 10, 2023

I had purchased three items from Myntra, All the 3 items were returned however I have received the refund for only 1 product. Every time I call the myntra helpdesk, the support agents say the money has been refunded please check with the bank. I have checked with the credit card division of HSBC but no payment has been received for the 2 items I had purchased All about you women rust loose fit which was priced at Rs471/- for which I have not received the refund. The item Berrylush- Peach coloured flared maxi skirt which was priced Rs546/- for which refund has been received to my hsbc card, the item chemistry - women cotton flared pleated prices at rs516/- has not been received. The reference number bank gave for refund is [protected]. I have checked with the bank also and they clearly mentioned that they have not received the payment. Attaching screenshot as evidence Please solve this issue at the earliest . I have paid for something i never received . Mahua Ghosh Contact Number -[protected] +4 photos Was this information helpful? No (0) Yes (0)
Jul 9, 2023 Complaint marked as Resolved I had purchased three items from Myntra, All the 3 items were returned however I have received the refund for only 1 product. Every time I call the myntra helpdesk, the support agents say the money has been refunded please check with the bank. I have checked with the credit card division of HSBC but no payment has been received for the 2 items I had purchased All about you women rust loose fit which was priced at Rs471/- for which I have not received the refund. The item Berrylush- Peach coloured flared maxi skirt which was priced Rs546/- for which refund has been received to my hsbc card, the item chemistry - women cotton flared pleated prices at rs516/- has not been received. The reference number bank gave for refund is 75819716798. I have checked with the bank also and they clearly mentioned that they have not received the payment. Attaching screenshot as evidence Please solve this issue at the earliest . I have paid for something i never received . Mahua Ghosh Contact Number -7219483759 Myntra.com customer support has been notified about the posted complaint.
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Ms Mahua Ghosh

Jul 10, 2023

After placing this complaint I have received fraud call faking to be calling from consumer complaints department. The call was from [protected]. This person first gave me voucher code RFC10000AZ and pin PIN 9897 and then asked me to open I mobile app and select cashless payment option and enter 10000, Basically this person was trying to removed 10, 000/- rs from my account . When I said this doesn't seem safe he spoke to me rudely then you must know the option of gateway not working.. This is heights of rising complaint where customer's data is available to strangers . I am doubtful if this is genuine !!