Myntra.com — No refund yet

Address:Nadia, West Bengal, 741235
Website:Myntra.com

I ordered a top and then returned it due to sleeve issues. They picked up the next day and within 1wk it is shown on app that return is accepted and refund will be initiated within 24 days but no refund came in my account. Its been already 13days. Pls refund to my account. Its really disappointing! The screenshot is attached here and all the details are given in that photo. Thank you!
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I had ordered shoes and slippers in one order my slippers got delivered to the address but the shoes didnt.
Even after complaining over the phone Myntra has not taken any action.
The consignment was prepaid.
I may have to take legal actions its not about money but service.
Order No:[protected]-8388303

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