Myntra.com — non-delivery of order number[protected]-6746801

Address:Flat no. 419, , Street no.1, czech Colony, Hyderabad, Andhra Pradesh, 500018

I have ordered 6 kurtas, but they are not delivered. Agent is Style Delivery agent([protected]). Got a message from myntra on 23rd December, 2019 that the order is delivered. But I have not received the product. Everytime I order on Myntra, delivery agent used to get a cal if I am not at home, regarding where to deliver. But this time, I didn't. No body cal me regarding delivery. So I taught it will deliver soon. But after one week also, I didn't get the delivery. So I raised a complaint @ [protected]. But they are not able to register my complaint. Everytime I order, i used to get the delivery. So i have waited that someone will come and deliver this time too. I don't know that there is a timeline of 5 days. Had I been known before, I would not have waited to register a complaint.

Now I want my order or money back. I can't loose my money simply because I have not raised a complaint within 5 days.
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Myntra.com customer support has been notified about the posted complaint.
Jan 02, 2020
Updated by AnushaSandeep
I was informed by Myntra people that I will get a call back from case manager within 24 hrs. but I didn't.
Jan 04, 2020
Updated by AnushaSandeep
My husband got a cal from myntra case manager and the case manager declined and closed my complaint. I am not happy with the myntra service. The Style delivery agent([protected]) has not delivered me the order. Due to their fault, I am not supposed to suffer. i didn't receive any cal from Style delivery agent regarding the delivery. Let me know whether myntra is going to resolve my issue and give me either my order or my money. I have paid Rs.3, 150/-. I can't loose my money.
Jan 09, 2020
Updated by AnushaSandeep
I have no update from Myntra. To whom I need to contact
Jan 14, 2020
Updated by AnushaSandeep
Hi Mantra team, let me know whom I need to contact. Since it is Rs 3150, I cannot just leave it. I have no reply from myntra
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