Myntra.com — not accepting return of defective product | |||
I had ordered a raymond's blanket from myntra.com. On opening the outer packaging i found out the inner packaging zip was broken and there were stains on the blanket. I placed a return request immediately but nobody came to pick it within the promised time. So i again placed return request and again nobody came. After another couple of return requests a myntra representative came to pick it but declined to accept it giving reason that the packaging was damaged and that there were stains on the blanket. So i contacted myntra.com again and to my shock i was told that return will not be accepted because they were sure that a fresh product was sent. Now i'm stuck with a damaged product. This is nothing but cheating of highest level. Really disappointed with myntra.com Was this information helpful? | |||
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Myntra.com customer support has been notified about the posted complaint. | |||
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+91 80 4354 1999
Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
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And now when i have raised return request for the same including one more product 5 days back, but no update regarding the return till now.
Very poor service by myntra this time.
I want full refund for the wrong product delivered to me.