[Resolved]  Myntra.com — not delivered my product neither refund my money

Address:

Bangalore, Karnataka, 560102

I have ordered a product with pre paid option but i wasn’t available at my address during first week of jan’20
But they marked product as delivered but it’s not delivered to me. It has been 20 days they haven’t refunded my money neither send me product

Keep on telling you will get an update in 24 hours since 20 days
Issue details
Your senior kartik told yesterday i would be receiving call by case manager in 24 hrs but i haven't received any call. He assured me for that.
At least stay true to your words. Kindly resolve my query soon. I don't want my money to go waste because of your delivery person's fault.
I don't have that order as i was out of station that's why other 3 mango orders sent back to origin. Why will i lie if i would have received the order.

I am customer of myntra since long i. E. More than 5 years, never ever faced such issue in past. First time i faced this issue, your customer care not at all supporting me. Keep on saying wait for 24hrs every other day.

Kindly refund my amount or send my order.