Myntra.com — Not delivering to my address

Address:

Srinagar

I am appalled to learn that Myntra is not delivering to my PIN Code 190009, even cancelled my order. I also tried putting my home pincode which is 192231, and even one of my relative's pincode in Anantnag, but still facing the same issue. I called up myntra customer care and they clearly told me that they dont ship to these pincodes. I tried asking them if they stopped delivering here recently but they didnt want to admit any such thing and repeatedly said that they dont deliver to this pincode. I tried putting some other pincodes of west bengal, but none of them is working. While pincodes of my relatives who reside in delhi and bangalore are working just fine.
Why did myntra stop delivering here out of blue? Is it only here or the whole of Kashmir?