Myntra.com — Not getting the gift card with the item even gift charge was paid at the time of order

Website:myntra.com

Dear Sir/Ma'am
i had ordered an item from myntra on 24th june 2017 which was Zaveri Pearls Gold-Plated Jewellery Set Package Number: [protected]
Order Number:[protected]-3432703 with the gift card. The item has been delivered on 3rd july 2017 but there was no gift card with the item and gift charges was taken from me at the time of order. I have left hope from Myntra about this matter because i have complained earlier at their customer service but they are not serious about this matter.This order was my first order from Myntra but may be my first and last order from myntra. i had lost my trust in Myntra.
So please take possible action against Myntra.
enclosures -1) the screenshot of gmail which was sent by myntra, shows the proof of gift charges of the gift card.
2) the photo of invoice in which other charges shows the charges of gift card.

Regards
Abhay pratap singh
+2 photos
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9793
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information