Myntra.com — Not happy with Myntra Return Policy

Address:New Delhi, Delhi

I finally gathered guts to shop online after a lot of my friends pushing me to go for Myntra. But, unfortunately I wasnt happy with a couple of things... I ordered Puma shoes online from Myntra.com, took help of the link "Sizing help" to find my shoe size. Finally once the product was delivered to me its size was way smaller than mine so I feel that the link wasn't of any use. If you tell me that it varies by brand then it should be common link rather than associated with each product. It doesn't make sense to me. If i was aware that it varies by brand then probably i would have checked at shop first and if I have to go to shop then I would prefer buying from there only.. So it was dissappointing.. Now second thing which i didnt like was that if i made the payment using cash on delivery then why would they return money to my Myntra account.. Now I am forced to buy from Myntra coz I have to spend my money somewhere rather than letting it stay in my account. That is such a boundation... I neeed shoes urgently for my gym but now, Myntra does not even give me a bigger size of shoes nor my money back. I think its a punishment that i am forced to buy something from there again just to put my returned money to use.. I have no option!! I don't think I wana go for Myntra again now.. Bad service.. Sorry to my friends who are big of it but my experience was really bad..
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9793
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information