Myntra.com — Order cancellation without informing customer

Address:	Bangalore, Karnataka, 560066
Website:	www.Myntra.com

Below is the acknowledgment for the delivery cancellation, today morning i have received a message from myntra at 10:30 am like the product is out for delivery. After 7:30 pm again i received a message like my ordered product got cancelled after several attempts of calling to my mobile number.

But the actual things happened is till now i didn't receive a call from myntra to call the product order, the question from my side is with out calling to my mobile number how myntra/delivery guy can cancel my order. Need explanation for this issue asap. My mobile which i have given in the myntra website is correct as i am recieving notification.

Delivery guys are not proper without informing they are cancelling and returning the product to the origin. After calling customer care they are suggesting me to order the new product from the website. What i need to do now.

Order id:[protected]-4086901

Below is the information received from myntra after cancellation:

Hi sathish,

We are sorry that after several attempts, we were still unable to deliver your myntra shipment to your delivery address. Therefore we have cancelled this part of the order. Our shipping provider also tried calling you several times at your phone number but was unable to reach you. We apologize for the inconvenience this may have caused you.

If you like, you can place a new order on our app. Please check if the phone numbers in your myntra account and in your address book are valid. If we have an incorrect phone number for you, please update it in the my profile section on myntra at http://www.myntra.com/mailers/my/address.

Please find the details of the item (S) below: order id:[protected]-4086901
1. Rdtpfosh[protected] red tape men tan brown leather formal shoes (Rtr0783-t)

Size quantity unit price discount sub total
Uk10 1 rs. 3495.00 rs. 2097.00 rs. 1398.00

Shipment value rs. 1398.00

Vat/cst rs. 69.90

Shipping charge free

Amount refunded rs. 0.00

If you need any assistance or have any questions, feel free to contact us by using the form available here.

Regards,
Myntra team
Everything you need to look good

Athish panati
10:19 pm (15 minutes ago)

To myntra
Hi myntra team,

Below is the acknowledgment for the delivery cancellation, toda