Myntra.com — order cancelled by myntra without delivering

Address:	Mumbai City, Maharashtra, 400042
Website:	Myntra

Delivery of one of my order on myntra had been super delayed. I had called myntra customer care thrice for this, who ensured me that it will reach me. Then I got a message saying that the order could not be delivered as there was no one to receive it which was false as I had been home the whole day and no one came or called in this regard. I called the delivery person Ashish Patil (Vikhroli - logistics), he told me he will be delivering the order by the end of that day and cancelled it. i called up myntra in this regard, and I was told that they cannot deliver my order as it was cancelled. I asked them to send it again but they flatly declined. Highly disappointed with this unprofessional experience, And since this was a gift for my sister, who had been waiting for it, it was even more disappointing. The experience of myntra has gone down considerable especially the service aspect and long delays. I would rate Myntra one star in this regard.