[Resolved]  Myntra.com — Order cancelled without giving the customer proper information

Address:

Pune, Maharashtra

This complaint is regarding my order no 21478640 at Myntra. I placed the order on 14th October under the next day delivery option. Neither did i get the delivery on the next day nor I was informed about the status from your side . Then today, I called your customer service center to inquire about my order . Your representative asked me to cancel just one of the items from my order and assured that the rest of the order I will receive in few days !! Then when I checked my e-mail, I saw a mail stating that you people cancelled my whole order !! When I again called your customer care, you advised me to book the order again . That order is now costing me so much more than what it was costing me earlier !! Is this the kind of service you provide to customers . I thought you people are for customers convenience and this is how you deal with them !! You are supposed to provide correct information to the people and not mislead them. I am highly disappointed . I want the very same order at the same price . I will not pay a penny more for that order. The mistake was done from your side, so you should bear the loss as well and not me.