Myntra.com — order no:[protected]-8531901

Address:

Bangalore, Karnataka, 560043

I did a purchase from myntra.com on october 14 and was supposed to get the delivery on october 23. It was delayed and rescheduled to october 25th. After that i have received another message that the item was not delivered and the delivery is rescheduled on october 27th. The item was not delivered on october 27th and until now i haven't received the deliverables neither got any updated communication from myntra.com. I tried to cancel the order (Order no mentioned in the subject line) however the website doesn't allow me to do so.

Please refer to 1. Jpg where the delivery date being scheduled to october 25 and not changed since then, refer to 3. Jpg for the sms i have received, refer to 4. Jpg where it is mentioned that i can't cancel the order at this point.

So neither they are delivering the order nor they are allowing me to cancel it.
It will be helpful if corrective actions were taken in this regard.