Myntra.com — Part of product is Missing

Website:

Myntra

Dear sir
I have ordered multiple products from Myntra, i got a call from delivery boy that my product is going to deliver on 2nd sep it was otp based delivery i received a single packet in which they sent me 4 items according to them, then i raised a complain that part of my product is missing only 3 item i received and other 1 item has not been delivered. I have raised my complain a number of times amd explained them on calls also but instead solving my problem they keep me dangling. Today is 22 sep and still they have not solved my issues. Every time they are telling me 24-48 hours your query will be resolved. They are not even admitting their fault. This is the first time i have ever raised a complain regarding missing package, i am an elite customer according them, this what i am getting. No customer support even try to understand what i am saying. They are closing the issue each time by saying it is an OTP based delivery.