Myntra.com — Payment not refunded

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	myntra

I had placed an order number #[protected] and due to some failure in the vendor site the transaction failed but it was debited from my account. I had to choose cash on delivery. Anyway, its being more than 20 days and not yet received any satisfactory response from customer care. I have been sending them mails and all i get is we will look into this with our finance department or please check with the bank type of responses. They did not even give me any updates regarding the issue on the day they said they would. I have to email them asking for an update to which they finally respond with nothing useful.