Myntra.com — Pickup not done

: i have an account with. i have placed an order of a saffaras jeans but i received a mens low quality jeans then i place a complain and submit all the required things but the pickup person is not taking the return back he is saying that the product mis matched picture is not updated and he will not take the return until the picture and tag of mis matched product is not updated i have complaint 1000 times but no action is taken every single time they ask me to wait for next two days it's been 20 days but return is still not done they told me within 24 hr your pickup will be done but today they send me a message that your return request is cancelled I don't need this product, I just want my refund because myntra is not returning it