Myntra.com — Pickup person never comes

I have an account with number [protected]and email id jc[protected]@gmail.com . i have placed an order of a saffaras jeans but i received a mens low quality jeans on 20 June .
then i place a complain and submit all the required things but the pickup person is not taking the return back he is saying that the product mis matched picture is not updated and he will not take the return until the picture and tag of mis matched product is not updated.
Then i again complained and explained all the things that what pickup person is saying but they just told me that mam your return is approved and for pickup issue we are raising a complain against the pickup person i and asked me to wait for the next two days
Then after receiving no update from myntra till 28 th june I again called to them then again they asked me to wait till 2 July and this time after 28th June the pickup person not even came to take the wrong product he just declined my return every single time till 4 July
Then again I call and they ask me to wait till 8 July but after 4 July to 10 th July no one came to take the pick-up even they didn't respond anything to me
And after thousands of complains tomorrow they send me a mail and gave me an assurance that your pickup will be done within 24 hr but till now pickup is not done and they send me a notification that your return request is rejected
From 20th June to 10july I was just requesting them to take the pickup of wrong product and refund my money or they can also exchange it with the product I have placed
But since they are not doing anything .
Today they created a return when i complaine but the pickup person is no coming and my return is automatically failed and I am totally frustrated with myntra helpline services because I have invested my money it is also affecting my health
Every single time i call to Myntra helpline services they just give me false assurance and ask me to wait for next two days due to which I feel frustrated and it also affects my mental health
So now I am claiming a refund of 50thousands because myntra is affecting my mental and physical health and if myntra didn't refund my money then I will definitely go to consumer court because I can't sit by keeping my mouth shut I will take step against myntra and it's consumer's right .
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9793
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information