Myntra.com — product delivered but status updated as delivered

Address:	Pune, Maharashtra, 411027
Website:	Myntra.com

This is regarding order id: 108355243853888481703.
I am raising this on behalf of my wife, she has ordered 6 items as part of this order however we did not receive one of the product but the status of all the items is updated as delivered for which i reached out to myntra customer care with incident:[protected]. Without any investigation myntra's cc team just referred the order history and told me that order has been delivered, even i can see in order history that status is shown as delivered but i have not received the product and that' the issue. I asked them to share the mobile number of person who is claiming to delivered the product and share me the signature that he would have taken before handing over the order, most probably delivery person has delivered it to someone else, myntra has share some corrupted image which cannot be opened, claiming that this is the proof of delivery, not sure how on earth i am suppose to accept this as proof if corrupted image cannot be opened. I have not received any proper response till now, just the robotic response that we are looking into this and will update you soon. It has been one week now, this kind of fraud is not at all accepted.